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Headline

NHS 111 implodes as GPC withdraws support for urgent care hotline

Comment

It is a disasteous concept in practice. Principles are excellent. issues: 1. system clogged up by repaeat prescriptions 2. OM fro e.g slotted as urgent appointments and when real urgent cases need to be see- pts are double - tripled booked 3. triage staff- inexperienced....pathway disposition in question. e.g pathway say contact GP in nxt 12 or 24hrs- pts regardless are booked ito same day slots. 4. more disposition to 999 5. walk-in an issues as teh delay mounts, pts walk into centre. Then there is ' hilaruious' situation where these pts neeeds to be seen with 20mts!!! we blamed NHS redirect, this is worse. Something needs to be done, but who is brave enough to challenge? my proposition--> all OOH drs to withdraw their services and this will concentrate DOH's mind.

Posted date

23 Mar 2013

Posted time

1:18pm

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