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NHS 111 implodes as GPC withdraws support for urgent care hotline


111 is the gateway to GP out of hours service.... but only if you are the patient, or you are standing next to the patient. If you are not with the (elderly) patient then "no assessment can be made". No alternatives are offered. So the caller then has to travel to the patient - by which time the patient may be much worse. Did the designers of the 111 service not consider this scenario. My elderly parents will struggle with this service - they are hard of hearing and technophobes. If I try to call from distance I will be blocked from accessing the out-of-hours service. Perhaps I should do the "wrong thing" and call 999 each time? Hallelujah! Progress in our time.

Posted date

05 Apr 2013

Posted time