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Headline

Five key qualifications to look for when recruiting a GP practice receptionist

Comment

Making contact with the GP Practice can be a daunting task for a patient or a carer. It can become an obstacle course. The hurdles are which doctor, degree of illness, timing, when,where, confidentiality issues.etc. Some understanding of the needs of Carers would remove the stress and anxiety from both patients & carers and would help build the trust between practice staff and patients. For any private business contracted to the NHS the first point of call 'the receptionist' is an indicator of the kind of management of that practice. We do not have to put up with obstructive receptions we can now take our business elsewhere. Carer

Posted date

10 Apr 2013

Posted time

8:53pm

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