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Delays, abandoned calls and an 11-hour wait for a call-back: Leaked document reveals the extent of NHS 111 performance issues


As an overworked frontline Paramedic the 111 service has only served to increase the workload - something 'has to give' eventually and I hope that I'm not out 'on the road' when it does! I just don't think you can assess a patient by 'phone either - its a disaster waiting to happen. I definitely agree with the above post - the patients do not come first - targets do!

Posted date

12 Apr 2013

Posted time