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Headline

22 NHS 111 serious untoward incidents reported, including three deaths

Comment

Clearly very serious and I'm glad they are being taken seriously, but we need comparators - are there similar statistics say for previous OOH providers or NHSD? The other essential analysis is of patients overtreated through 111, for example sending an ambulance for trivial cases and therefore denying the service to more needy patients. Anecdotally many hospitals are reporting very busy A&E, but again we need good comparison data. The reason I'm afraid is not to do with poor implementation. It's much worse than that - the concept is utterly flawed, By throwing money at implementation, we will simply get "the wrong thing righter" which nothing like the right thing.

Posted date

03 May 2013

Posted time

7:35pm

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