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22 NHS 111 serious untoward incidents reported, including three deaths


The Government and DOH are solely to blame for the increased expectations, duplication of service provision, and privatisation of the NHS by the back door. So many patients are attending walk in centres, then when not getting the antibiotics they want attending A&E, who then send them to see the GP the next morning having given antibiotics just 12hrs earlier. What a waste of resources with each OOH attendance for a self limiting viral illness attracting a fee to the NHS. Patients need to relearn self care with them being turned away with non urgent conditions to see the GP in normal hours. Patients are no longer expecting to attend GP in working hours as they feel 24 hr care is possible for routine matters, and many using OOH as they don't want to take time off work, or take child out of school to be seen, then turn up as emergencies. OOH provision by private companies now running things is being downgraded to increase profits, so expensive staff are being replaced by nurses or in 111's case non medical triage. It takes so long to get contact to a GP, and if you wanted a Home visit, it often never happens as so few staff, much quicker to attend A&E with a 4hr guarantee of a doctor. Close all duplicated services which just provide multiple access points for minor problems, and fund a better OOH care - but for real emergencies, and push routine care back into the day.

Posted date

04 May 2013

Posted time