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Headline

22 NHS 111 serious untoward incidents reported, including three deaths

Comment

I know of no other service to be submitted to such a rigorous and commissioner involved clinical governance process. Bearing in mind that any unexpected death following contact with 111 is considered as a SI and the fact that there are normally hundreds of unexpected deaths every day of the year one would be amazed if there weren't any SIs. It is a shame that there isn't an equal concentration on the no of cases of emergency referrals where there has been an undoubted success in saving life. NHS111 is a call triage service that does not discriminate between in and out of hours - for it to be successful there has to appropriate access to urgent care 24 hrs a day. GP commissioners will need to be assured that they have commissioned and funded adequate OOH services including access to community nursing and palliative care services.

Posted date

05 May 2013

Posted time

9:15pm

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