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Headline

How we reduced our referral rates by 46%

Comment

hang on now- are you treating the patients or treating the targets? Are you doing your patients any favours by referral to reflexology and osteopathy? if there is a long waiting list for appropriate care should you not be campaigning to get the service improved, not meekly accepting this? Good on the locums who you offensively describe as 'millitant' for not making targets the aim. The moral is as you point out that while you tried to play the target game all you get is another harder target.

Posted date

30 Aug 2013

Posted time

10:11am

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