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How we reduced our referral rates by 46%


It is very sad that the good Doctor is criticized in such an unpleasant manner when she is merely reporting facts. You Facts that referrals have been reduced, facts that the NHS have been saved money, a fact that money saved could be well used elsewhere. It is a fact that the money is what I and millions of others pay in taxes, and therefore have a right to expect prudence in its use. Patient care has clearly not been compromised as the responsibility for the patient remains entirely with the practice. There is no mention of referral to a complementary therapist, you will be aware that you cannot refer for insurance reasons. These patients have taken responsibility for themselves when consulting a complementary therapist. Could one seriously imagine that they would have continued to pay for treatment had they not felt the benefit in so doing? They would of course have returned to the doctor for conventional treatment had they not done so. Whatever the arguments for and against complementary therapy one must bear in mind that this is of course a very small sample, however it is an example that others might well benefit in pursuing further.

Posted date

30 Aug 2013

Posted time