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Longer GP opening hours needed to boost productivity, says Monitor


There is a strange agenda going on with telephone access. The last comment suggests 60% can be dealt with over the phone. That leaves 40% that need face to face assessment following telephone triage and therefore duplicates work. I cannot see how there are any 'net' savings in practice time from this approach. This would only be of interest if there is an effective way to get the right patients to the right appointment rather than duplicating work.

Posted date

10 Oct 2013

Posted time