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Break-down in patient communication behind a third of allegations about GPs, show GMC figures


Well I had a recent complaint. A patient turned up 10min late - I didn't refuse to see the patient. Wanted to discuss several problems and I declined given the late arrival. Patient didn't like this and complained. Only in general practice you have people demanding unreasonable service and they think they are entitled to whatever they want. Could you imagine the response if you turned up at Ryan air counter 10min late for you flight what kind of response you'll get!

Posted date

16 Oct 2013

Posted time