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NHS 111 overhaul to ensure service 'definitively manages' calls


By further developing NHS111 we are now effectively saying 'Your NHS is open to you 24 hours each day (for anything)'. Before doing this, perhaps we should assess whether the country can afford to offer this service. It is fine to say that the call handlers will be trained to 'definitively manage' the callers, but that is rubbish. They will refer their cases to clinicians, so effectively we will need clinicians available 24/7, and that is not possible with our current level of resource.

Posted date

13 Nov 2013

Posted time