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NHS Alliance develops nine-question version of Friends and Family Test


"Where you involved in decisions made about your care? NO Does your doctor listen to you - pretends to, but then follows their own agenda anywhere. Reading how they document this in your medical records is a real eye-opener (that is after a year long battle involving the ICO to actually get the doctor to comply with the law of the DPA). Do you trust your doctor - see above? Would you recommend your doctor? ditto Still reading? Smashing. Qu 10) Does the NHS need a culture change? Yes, from head-to-toe. Qu 11) Can you see it happening? Just read Pulse

Posted date

24 Nov 2013

Posted time