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GPs adopting 'three strikes and you're out' policy on DNAs


We have had to take the drastic measure of only having on the day appointments, with very few pre-bookables, our DNA rate has freed up a minimum of 5 hours of appointments per month for about 6 months. A big push on getting mobile numbers for SMS reminders has also helped, but of course the Department of Health has decided to stop funding SMS messaging - what a very smart move that is going to be.

Posted date

23 Dec 2014

Posted time