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NHS 111 providers ordered to appoint GPs to redirect cases towards primary care


As a primary care nurse practitioner I used to do the job of telephone triage for the ooh service before we were all put out to pasture and replaced with non clinicians. I personally fielded most of the calls with simple reassurance or advice about OTC medicines and management. This was nothing more than a cost saving exercise. Now, a couple of years on we are going full circle!

Posted date

16 Feb 2015

Posted time