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NHS 111 providers ordered to appoint GPs to redirect cases towards primary care


Oh dear. The letter reads like an admission of failure and incompetence without a required apology! For this failed clinician who is a dame to not have recognised that NHS 111 was not going to work is incompetence of the highest order. But will she resign? No. And with 2/3 of 111 calls ending back to primary care (the rest I'm sure to a&e) , the complete lack of value of the service is pretty clear. But this failed pilot was pushed through as a money maker for private contractors and resulted in the decimation of a trained competent Oohs workforce. The suggestion in the letter to increase "diversion to primary care" is bonkers as if we have the capacity with our block and ever reducing funding. The sooner we put a safe consultation volume cap the better. I have no issues with diversion to a&e as they at least get paid per attendance. Primary care cannot absorb anymore.

Posted date

16 Feb 2015

Posted time