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GPs criticised for treating one condition at a time


Blanket signs are wrong. however where I am a patient they have signs saying 'the GP will deal with one problem in one appointment, however if you have multiple problems make a list and the GP will discuss whichever is most important' - this is the best way, and it's how I consult. when a patient says 'well there's 4 things Doc', I quickly respond with 'well tell me what they are and we'll see if we can address them', usually swiftly followed with 'well they clearly concern you, but which are you most concerned about, let's talk about that one, make another appointment for the rest but make it a double'. patients don't understand or appreciate that for them it takes 10 seconds to say what's wrong, but sometimes it takes 10 minutes for us to work out what's wrong (if not more), and we just can't deal with 5 or 6 complaints in one go. I had this exact example a few days ago. somebody came in with a shopping list of problems (but didn't even give me the courtesy of being up front about it, you know, the kind of ...'oh and just one more thing doc' patient), and gave 2 word histories. literally 2 words. would not elaborate at all. 'elbow pain'. 'cough'. 'tummy hurts'. it was like dealing with a 2 year old. (FYI I quickly triaged them and they were all non-urgent).

Posted date

07 Oct 2015

Posted time