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Practice staff put at risk after two-week delay in removing violent patient


Same thing happened to me a patient threatened to break a Doctors and practice nurses legs if he ever saw them again because they were trying to get him admitted to hospital, the patient came back next day and spat at the receptionist, I REPORTED this to NHS England and told he should be removed under Zero Tolerance, 2 weeks later patient says he wants his medical records and he was told that he is removed from the practice, but patient insisted that he has not got any letter from NHS England that he has been removed and the patient threatened to come to the surgery and create problems, I phoned up NHS England and primary care support to find out they no nothing about this incident, then I got an apology from NHS England about the distress they have caused the practice.

Posted date

28 Jul 2016

Posted time