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General practice to retain any savings made through Capita list cleansing drive


Is thre an Equality issue in this new list-cleansing initiative? Disadvantaged and deprived patients - including those in multiple occupancy housing, illiterate or with a poor command of English - are most likely to be affected. In the early 1990s, we had patients removed for not responding to allegedly registered letters (no evidence letters sent could be produced by FHSA) - and re-registration at the same address refused *because of the previous removal* (These were patients seen regularly, very well organised, permanent addresses). If Capita cannot even organise the collection and distribution of medical records, will they be acting like DWP assessors - given a target for list removals and performance managed on hitting the their targets?

Posted date

01 Aug 2016

Posted time