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Out-of-hours shut down due to shortage of GPs


Demand could be reduced by saying 'no' to ridiculous, inappropriate requests for out-of-hours attention. That was done in the past when the service was run by doctors. Now that it's run by the health board and management obsessed by customer satisfaction, even those few remaining experienced, risk-balancing GPs who try to put the dampers on demand are in trouble with the management if someone complains because they did not get what they want. The regular abusers of the service are now accustomed to being seen without question about any trivial concern. Significantly reversing this expectation is probably now impossible. Increase the remuneration by at least 50% and there might be more GPs willing to work for the service.

Posted date

08 Aug 2016

Posted time