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Capita reliant on temporary staff with some 'lacking basic computer skills'


Capita are beyond incompetent. I have tried to change my area team on Performer's List. They never acknowledge written or email correspondence and claimed never to have received anything from me. I phoned numerous times to try and resolve this and was given assurances that it was all in hand only to find nothing had be done several weeks later. I am now having the same problem with my pension. They are a disaster. Please record every interaction you have with them.

Posted date

02 Feb 2017

Posted time