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GPs have ‘chosen’ 10-minute consultations, claims NHS England lead


Having worked in NHS management roles it is safe to say a telephone call is never less than 30 mins in the diary, most meetings are over an hour and will be followed by further meetings to follow up on the issues raised in the previous one. This does allow adequate time to deal with things and resolve them, we need to be realistic about how long things take. Clinical consultation length cant be the hours in the day divided by the open ended number of people wanting to speak to you if we expect the consultations to be effective. Lengthening the consultations may reduce the consultation rate and improve quality! We are not working in a factory on a production line with predictable work, trying to pretend we are is unhelpful.

Posted date

25 Jan 2018

Posted time