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Gold, incentives and meh

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Dealing with a patient angry about rationing


"You could face criticism for offering something you knew could not be delivered." And so the bullying goes on. In the above situation the patient was politely informed the service was unavailable but felt entitled to make a demand. The inevitable rejection letter proves that we are not liars and is very useful in directing the anger to where it belongs. Why should we get the blame for political decisions in my experience made by people on very high salaries?

Posted date

03 Nov 2017

Posted time