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Telephone and e-consultations could lead to ‘hidden work’


I’ve been carrying out telephone consultations for years. This worked well years ago. When more patients realized they could phone up and get an almost instant telephone consultation, the demand for this went through the roof. It’s just like adding another lane to a motorway. It fills up overnight. Interesting to note that the connecting shortcut on the M6 bypass in Birmingham, that is toll only, is often empty. I wonder why.

Posted date

30 Jan 2018

Posted time