This site is intended for health professionals only

At the heart of general practice since 1960

Read the latest issue online

Gold, incentives and meh

Report this comment to a moderator

Please fill in the form below if you think a comment is unsuitable. Your comments will be sent to our moderator for review.

Report comment to moderator

Required fields.


I’ve learned the hard way to live without patient ‘satisfaction’


For the best part 15 years the annual number of formal complaints logged against GPs in England and Wales has run at more than one complaint per full time equivalent doc. The chances of 'copping one' at least once a year - as a locum - are probably even higher. The author of this article has been unusually fortunate up until now - I suspect because she has unusually good interpersonal skills.

Posted date

18 Apr 2018

Posted time