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Headline

I’ve learned the hard way to live without patient ‘satisfaction’

Comment

For the best part 15 years the annual number of formal complaints logged against GPs in England and Wales has run at more than one complaint per full time equivalent doc. The chances of 'copping one' at least once a year - as a locum - are probably even higher. The author of this article has been unusually fortunate up until now - I suspect because she has unusually good interpersonal skills.

Posted date

18 Apr 2018

Posted time

10:33am

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