This site is intended for health professionals only

At the heart of general practice since 1960

Read the latest issue online

Gold, incentives and meh

Report this comment to a moderator

Please fill in the form below if you think a comment is unsuitable. Your comments will be sent to our moderator for review.

Report comment to moderator

Required fields.

Headline

I’ve learned the hard way to live without patient ‘satisfaction’

Comment

The first step is to realise you are merely a tiny, almost insignificant cog in a massive edifice. Even if you worked 20-hour shifts you'd not make the slightest impact even if by some miracle you were on your "A" game for all 20 hours, 7 days a week. I want to see (for example) a lawyer, I pay per hour. They can allot a 6 hour slot since I paid in advance for this. If I need 6 hours and I can afford one I get one and a disclaimer that they did not have enough time. I work for my family and I provide a service to fulfil a contract to get paid. Those that don't like it can go elsewhere. Viewing myself as an average white collar worker might make it all mundane, but also means my limitations and those of the system I work for.

Posted date

19 Apr 2018

Posted time

11:26am

required
required
required