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A faulty production line

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200 GPs working for Babylon as 40,000 NHS patients apply


goodbye relationships with patients, sometimes spanning years goodbye longterm commitments to communities we work and live in goodbye the 'social capital' we earn that makes the system work goodbye continuity of care goodbye efficiency, and productivity in all areas apart from immediate access to discuss your 30 minutes of sore throat goodbye professional status hello to call centres hello to job insecurity hello to replacement by inadequate algorithms and 'computer says no' hello to replacement by outsourced HCAs working off those algorithms: what's a few patient 'incidents' compared to the cost savings and increased profits? hello to giving the customer what he or she wants, not what she needs - gotta get those 5 star reviews hello to a private personalised service - only for those who can afford it 'would you like fries with that?'

Posted date

18 Apr 2018

Posted time