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Are GP receptionists too scary?


I have a very high regard for receptionists. The amount of abuse they get from nasty patients can be soul destroying. I have been a patient myself and although I felt that the receptionist I spoke (whilst trying to make an appointment) to was slightly abrupt, I did not take any offense as I suspect I was the hundredth person calling that morning. If you take the time to train up your receptionists properly, they won't be "overprotective" but "protective".

Posted date

24 Apr 2018

Posted time