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Patients value GP quality over extended access, shows major study


You see The way we have been trained as GPs in this country is always about interpersonal and community skills . Pendleton’s seven tasks of consultation cannot be succeeded by rushing through 10 minutes facing the computer and anticipating another 30 patients later in the morning This is something economists can never understand because interpersonal success and continuity of care are not hard core parameters that are measurable. Increasing access (hence , quantity of appointments) does not improve quality , especially there is always a climate of under-resources (which once again , I must stress the simultaneous presence of money , manpower , expertise and time ). Productivity has a different meaning in medicine and general practice to the one measured by economists. I accept the fact that if tax is to be raised for NHS AND new money is really coming into general practice, the public will have different expectations in GPs and we will have to re-adjust ourself. But these new ‘expectations ‘ cannot be fulfilled by us if there are no new and adequate resources (my definition) coming to our way . Nothing pains me more than what these seven day GP opening protagonists are pushing , purely based on their egoistic ideology ignoring the simple truth that every job can only be delivered by the right amount of tools .......

Posted date

22 Jun 2018

Posted time