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We have to stop making excuses for abusive patients


Well, I locum a lot and come across rude and abusive patient frequently. My way of dealing with them is to show them the door followed by a message to the pm. However, the partner dealing with inevitable complaint usually goes aaaah poor patient and develops a poor opinion of the nasty locum. Such a shame as this teaches rude patients how to be ruder as they usually get an apology and easy appointments.

Posted date

12 Jul 2018

Posted time