This site is intended for health professionals only

At the heart of general practice since 1960

Report this comment to a moderator

Please fill in the form below if you think a comment is unsuitable. Your comments will be sent to our moderator for review.

Report comment to moderator

Required fields.


We have to stop making excuses for abusive patients


I agree. And there's nothing worse than going to a colleague for support and them saying, "Aw, he/she's always all right with ME, what did you say to him/her?" as if it's the GP's fault that the patient kicked off. One of my colleagues was on the receiving end of racial abuse from a patient a few weeks ago and the practice manager's response was to placate the patient to try to avoid a complaint instead of removing them from the practice list and reporting them to the police. Unbelievable!

Posted date

12 Jul 2018

Posted time