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Headline

We have to stop making excuses for abusive patients

Comment

I agree. And there's nothing worse than going to a colleague for support and them saying, "Aw, he/she's always all right with ME, what did you say to him/her?" as if it's the GP's fault that the patient kicked off. One of my colleagues was on the receiving end of racial abuse from a patient a few weeks ago and the practice manager's response was to placate the patient to try to avoid a complaint instead of removing them from the practice list and reporting them to the police. Unbelievable!

Posted date

12 Jul 2018

Posted time

5:55pm

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