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Headline

GPs defending patient complaints to be asked which guidelines they followed

Comment

This is why for some time I have urged everyone to talk about 'guidelines' (which are intended to be more fuzzy and therefore can more easily be appropriately ignored) and 'protocols' which have to be obeyed. The PHSO doesn't seem yet to have twigged that a profession is by definition an occupation that cannot be defined by rigid protocols or guidelines, nor can it be assessed by simple targets: any attempt to do either of these merely acts to destroy that profession and so its workers become mere functionaries. Perhaps that's the idea? However, medicine is currently impossible to reduce to simple guidelines and rules (and in any case, guidelines and rules are NOT what AI is about). In AI even the creators of the robots often don't know how/why the robot is working as it does. I can see the argument that managers and politicians are trying to replace GPs with robots -- I just know that this isn't going to happen in medicine in a global way (i.e. as opposed to a very specialised function) any time soon.

Posted date

31 Aug 2018

Posted time

11:48am

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