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The waiting game

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Our urgent clinic improved same-day access while freeing up GP time


We tried this, started well staff happy patients happy. Then the definition of urgent changed a sick note was urgent back pain was urgent. We tried valliantly to stem the tide information education protocols at the desk. Waiting times at clinics went up there were queues outside the door. Clinical staff fatigued. Sadly we aren't a urgent service we arent funded like one. A GP consult costs the NHS £25 a walk in centre consult is approx £60. We stopped the clinics and never looked back.

Posted date

02 Dec 2018

Posted time