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How GPs have been left dealing with the pensions pot fiasco


The whole thing is a disgrace. I have paid in to my pension for 24 years and counting- I have now been trying to find ANY figures (for any of this period) for my pension for over 18 months. Every time I ring they are "looking into it" or "recalculating" or "cannot process it currently". The last tax year I can find figures for Capita made a profit of 500 million. There is absolutely not way they should be allowed to spin profits whilst their unlucky "customers" get fined (through extra tax) due to Capita's incompetence. The thing that makes it even worse is NHSEs refusal to accept any kind of responsibility- if you try to complain to Capita they say "speak to NHSE- they commission the service", if you speak to NHSE they said "speak to Capita, they provide the service"...... I personally don't care if Capita regret taking on the contract- they did and they need to provide the service. They can't claim poverty (IE the amount they're charging being too low to do a proper job) when they're turning a 500 million profit annually with a nice little dividend for shareholders.

Posted date

03 Jan 2019

Posted time