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Data: How ambulance services are responding more slowly to GP calls


Scottish Ambulance Service: 'GPs request emergency and non-emergency ambulance responses....When an emergency response is requested it is given the same priority as a 999 call from the public.' Really? Always? Since when? Sometimes very quick. Worse if patient is in the surgery when even a 999 call gets downgraded. About 18 months ago we had an old lady who was clearly having an MI in the surgery, just 1 mile from a major hospital. Despite 2 additional 999 phone calls, the first 15 minutes after the original emergency request, the ambulance took 45 minutes to arrive and patient died in the ambulance. Complained and got typical administrative response.

Posted date

04 Jan 2019

Posted time