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Ambulances routinely delaying treatment to emergency calls from GP practices


Am I the only person in the universe who attributes the deterioration in ambulance response times to the introduction of NHS 111? This pernicious system has algorithms which seem to fail across the board. On the whole, they are so risk averse that 999 ambulances are dispatched even when the patient specifically states that this is unnecessary. More dangerously, they miss serious disease. And it is not as if NHS 111 is cheap. A recent BMJ article costed the service at £12-13 per call. Would that such resource been put into primary care. And yet NHS 111 seems to be above criticism. When we express concerns about individual cases we are fobbed off with a corporate speak response to the effect that the algorithms directed the patient appropriately. NHS 111 does not need re-configuring, it needs to be abandoned.

Posted date

04 Jan 2019

Posted time