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Practices required to offer a quarter of appointments online by July


Beaker has hit the nail on the head here. Already we have people occasionally making it through to a GP appointment because they refuse to tell reception why they would like to see the GP - only to be redirected to physio, pharmacy, nurse, phlebotomists, or a different GP. And we have people booking nurse appointments for blood tests that should have gone to phlebotomists, and with HCAs for rashes that should have gone to nurses or GPs. 25% is a huge proportion of appointments to be open to such inefficient usage.

Posted date

05 Feb 2019

Posted time