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Capita wrongly archived 160,000 patient records due to processing error


Why aren't heads rolling about this -- and, perhaps more importantly, being seen to roll? The message which needs sending out is simple -- you deal negligently with the NHS, you pay with your job. We simply cannot continue with the present situation where if a clinician makes a mistakes the book is thrown at him/her, but if a manager makes a mistake it's glossed over. Every single one of those mis-directed records potentially risks death or severe injury - it's no use hiding behind an assumption that no harm actually came of it. (Not that I necessarily believe this, anyway.)

Posted date

20 May 2019

Posted time