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Headline

We need to embrace failure

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This is a feature of a good GP surgery, and something to look out for when you are looking for a permanent GP job later on. How do they respond to mistakes/ errors? My personal reaction has always been to go straight to another of the GPs and talk it through. I know that I am safe to do so - if it is something where I have done something wrong I want help to put it right, and support to remind me that I am actually a pretty good GP the rest of the time. In many GP practices you will find this supportive culture - and everyone thinking that could have happened to them, so how can we help prevent it. GP is potentially very isolating, and being in a group where communication is easy is incredibly important. Please always remember that if a colleague has made a mistake, and they come to you about it, they are feeling bad and need support. You don't need to lie or say something is OK when it isn't, but you do need to support them in making it right, and remind them about their successes to get some balance back into their view of themselves. This is where truly good GPs and GP practices come from - the genuine learning organisation.

Posted date

28 Nov 2016

Posted time

4:13pm

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