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Share feedback to earn more

GPs who share patient questionnaire results with patients and their primary care organisation will earn more money in the new contract.

Dr Colin Hunter said the negotiating teams wanted the patient experience quality marker to have three levels. GPs would be rewarded for carrying out a questionnaire and then move up to the next marker if they acted on the survey results.

The top level would be achieved if GPs were prepared to share results. Dr Hunter said: 'The Government was very keen to have something on patient feedback. The difficulty is none of the measures allows you to say what is good or bad.'

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