Singlehanders best for access says CHI
Patients are now unable to see a GP of their choice because of Government pressure for practices to offer speedy access, a report by the Commission for Health Improvement finds.
The CHI summary of 48 primary care trust clinical governance reviews also found shortages of GPs and practice staff were making it increasingly difficult for patients to register with a practice.
CHI chair Dame Deirdre Hine said: 'This is not an acceptable level of service.'
The report found singlehanders gave better access but many practices failed to allow patients to book slots more than 48 hours in advance.
Nearly half of GPs said they did not receive good enough support from their PCT.
In all but three reviews, CHI found problems with practice premises, notably privacy in reception areas.