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At the heart of general practice since 1960

Study warns of dangers of telling patients too much

Three out of four patients believe their GP is obliged to visit them on demand, a survey which reveals widespread public confusion over how to use the NHS has found.

One patient in five is confused about when to call a GP out-of-hours service.

Some 72 per cent of the 1,006 patients surveyed for Developing Patient Partnerships believed they should arrive at A&E in an ambulance, regardless of their problem.

And more than one patient in 10 was confused about which services to use for routine and emergency problems

Dr David Wrigley, deputy chair of Developing Patient Partnerships and a GP in Lancaster, said: 'It is frightening that 14 per cent of people

do not know which service

to use in an emergency

and that there are so many misconceptions.'

The charity has launched an education campaign.

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