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This is how C&B is being manipulated

I thought I would tell you about my experiences of a hospital that pays lip service to Choose and Book and manipulates it appallingly.

For most clinics it doesn't even declare any appointments, and for many more it puts a few appointments for one clinic in a specialty on C&B in the morning and they are usually gone by the afternoon.

This hospital apparently has no interest in allowing patient choice - its managers are control freaks in their determination to retain the ability to decide who will be and when.

Dr Paul Williams, Norfolk

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