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GPs buried under trusts' workload dump

The end game was always to dismantle general practice

Dr Kailash Chand

Dr Kailash Chand

Pulse editor Jaimie Kaffash’s brilliant opinion piece last week nailed the problem at the heart of the ongoing crisis unfolding in general practice, in pointing out that there is no political will to stop practice closures.

I would argue that there is overwhelming evidence of a conspiracy to see off general practice for good, enacted by politicians from both major political parties over the past two decades. The agenda of privatisation started under the premiership of Margaret Thatcher continues unabated now with Theresa May.

And to privatise the health system, it is essential to dismantle the ‘jewel in the crown of the NHS’ – the current model of general practice. The groundwork to fragment general practice began with negotiation of the new GMS contract in 2004 by ‘New Labour’, under Tony Blair. The contract started a trend towards larger practices and federated models of working.

Private organisations entered the NHS to deliver general practice care under the new APMS contract, including multinational corporations such as United Healthcare and Virgin, as well as companies run by groups of GPs. These companies also started providing NHS walk-in centres, mobile screening units, occupational therapy and health visitors.

The GP profession is already confused and exhausted by the constant reforms

The primary responsibility for such private enterprises is to generate profit for their shareholders rather than care for patients. The commissioning system makes it easy for them to cherry-pick the services they bid to offer, so they can maximise their income from the NHS while minimising their costs.

I warned then of the dangers of this fragmentation and private delivery of services – and the need for GPs to unite to defend general practice

Now it feels like history is repeating itself. The very fabric, ethos and future of the general practice are in jeopardy from the relentless political assault.

The ‘sustainable transformation plans’ and ‘accountable care organisations’ are aiming to reduce our 8,000 GP surgeries down to 1,500 super-hubs. These changes imposed across NHS primary care by Jeremy Hunt and his colleagues are causing the meltdown of general practice, and will lead to its eventual destruction. It is an ideological, dogmatic, non-evidence based approach that demonstrates the Government does not value the quality of general practice. It appears to be determined to move from traditional GP partnerships to one where the private sector will play a much greater part in the structure and running of primary care services.

There is no evidence to support this concept, and the GP profession is already confused and exhausted by the constant reforms. GPs are leaving, and new entrants are declining to enter general practice.

When I was a GP, our practice provided a 24-hour service, 365 days a year (yes, including bank holidays). I was legally and morally responsible for the health of all our patients all the time and although it was sometimes tiring and occasionally frustrating, it was a responsibility that I and most of my GP colleagues took very seriously. GPs took pride in what they did, and were conscious they were the backbone of the health service.

For 70 years, GPs have cared for patients and their family from birth to death. They look after all their records and manage their entire healthcare. UK general practice is one of the best primary care systems in the world, admired and emulated by other countries. Proposals to turn our highly valued GP practices into healthcare hypermarkets mean a poorer quality of service, particularly for those in most need. The poor, the elderly and those with multiple illnesses – the very ones who are most in need of one doctor to co-ordinate their care – will lose the most.

It is no exaggeration to say that general practice in Britain has been dealt a death blow by an ill-thought political ideology. The proposed wholesale changes to primary care will destroy the personal continuity of care and replace it with a less effective and more expensive mishmash of ever-changing services and faces. The concept of ‘the family doctor’, so dear to the British public, will be lost forever.

The Prime Minister says she loves the NHS, but there’s a stark gap between her rhetoric and policy. She has promised a long-term funding deal to supposedly rejuvenate the NHS as it turns 70, but her policies – promoting the private sector and decimating general practice and social care – will signal an ending, not a new beginning.

Dr Kailash Chand is a retired GP from Tameside

 

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Readers' comments (13)

  • I am less interested in how care is delivered but am very interested in the quality of the care.

    There are many organisations - from the DoH, the CQC to the GMC along with many others who seem to enjoy their time making statements rather than having a cohesive way of providing oversight on clinical care.
    Reviews are often late, have reached a point when hundreds if not thousands have suffered and the outcome tends towards "lessons learned".

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  • 24hr, 365 day service is not coming back, if it was I would resign next day, my sanity and family of worth more. Sorry mate, you can come out of retirement and do the work if you want, not me. System is failing because demand outstrips supply, usually in such cases prices go up !

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  • End is nigh, broken record, Kailash, meanwhile lots of the country is getting on with a quiet revolution towards scale....and for them it seems to be working.

    Conspiracy is sexy, but you credit the administration with a malign plan, where there is none.

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