This site is intended for health professionals only

At the heart of general practice since 1960

pulse june2020 80x101px
Read the latest issue online

GPs go forth

We GPs need to embrace new ways of managing our stress

Dr Thomas Gillham

It’s well-known that GPs’ stress can affect our performance. Underperform in high-level sport, or as a company CEO, and you may get a slating in the press or even sacked. Underperform as a GP, and you may get sued - a knowledge that only adds to the stress.

As a full-time partner at a triage-led urban practice, there are many days where I feel utterly spent, overwhelmed by the sheer volume and complexity of our work. The irony hangs heavy - we spend our lives helping patients, but we're not good at helping ourselves.

How fortuitous it was, then, that I got chatting to Charlie Hodgson over a pint in our local. Charlie’s experienced stress - not as a GP, but as an international rugby player representing England and the British Lions.

When he retired three years ago, he developed his interest in stress management and now firmly advocates the Mind5 M.E.T.H.O.D, which tackles stress and improves performance through sport and exercise.

The more we talked, the more I understood the parallels between our professions. We’d both been under considerable pressure; struggled to maintain energy levels; and encountered distractions which sometimes made focus impossible.

Charlie invited me to confront this through his six-session Mind5 course. I was also sleeping terribly; drinking too much caffeine and alcohol; overweight and rarely exercising. I was turning into a problem patient, heeding none of my own advice, and surviving at work rather than thriving. 

I was intrigued by the idea that we’d be using exercise to highlight my own responses to stress, and we also touched on key themes relevant to GP work - maximising energy; teamwork and focus. I’d then learn about something for which I now strive towards every working day - to flow. 

Underperform as a company CEO and you may get a slating, underperform as a GP and you may get sued 



I was sceptical that Charlie – or any non-GP – could simulate the stress we feel, but I’d forgotten that we’re just human beings with innate physiological responses. Whether you’re triaging hard in a bustling surgery or negotiating hard in the office, stress will make your heart rate rise and breathing quicken.

These responses can be distracting and cause anxiety, so exerting control over them makes us better-equipped at dealing with the pressures of the job. I learned about how conscious breathing can activate the parasympathetic nervous system - the technique pushes back the impulse to fight or flight, and I even used it during a frantic on-call soon after. It felt a little odd, amid the chaos, to take a moment to take control of my breathing, but it helped me to de-stress and regain control.

Energy management

Do we ever stop to reflect on our energy givers and takers? For all the time I’ve spent lecturing patients on sleep hygiene, exercise and diet, I’ve never committed myself. After two sessions, however, I spent the next three days drinking lots of water, restricting caffeine and avoiding alcohol - and visiting the gym. I’ve not made it habitual yet, but for those few days, I felt energised like never before.


GPs often work in isolation, which can be lonely and demoralising. So amidst shuttle runs, Charlie shared experiences of different cultures within elite sport. Teams – including GP practices – need a compelling direction, strong structure and supportive context. Knowing we react around others when we’re stressed will ultimately dictate team synergy.


My GP trainer claimed that GPs make more decisions per day than any other professional. Just consider it for a moment: every consultation, every result, every query. How can we stay focussed when these all add up? 

Back on the playing fields, I was punching a bag as hard as I could, then Charlie asked a number of simple questions. As my mind wandered in search of answers, my intensity slowed and I lost rhythm. It felt like being asked to sign a script when you’re midway through a dictation, reminding me how vital it is to identify distractions, then to stop, stay calm, take a break, and re-focus.

Optimal performance

In 1990, psychologist Mihalyi Csikszenmihalyi argued that people are happiest when they’re in state of flow. Minutes and hours can pass where an individual is absorbed in the task in hand. For Charlie, there were the matches where everything clicked, and he excelled. For me, there are odd surgeries which fly by with relative ease - I’m in my element and enjoying myself.

We modelled the concept using exercise, and whilst it didn’t happen immediately, I began to appreciate the happiness of being in a state of flow.

It’s obvious that GPs get stressed at work, but we’re not so good at understanding how we work and why this makes us stressed - nor do we have strategies to help us. Elite sportsmen also suffer stress, but clubs spend thousands on sports psychologists, precisely to understand why. They’re then equipped with the tools to help.

This Mind5 M.E.T.H.O.D enlightened me. The idea of practising mindfulness to retain focus when I’m up to my eyeballs on a Friday night had been anathema. Likewise, I’d probably have chortled at any suggestion that focussed breathing could alleviate acute stress, but I’ve used them and they work. I’m more energised, more focussed, now I just need to stay in flow - and any GP would benefit too.

Dr Thomas Gillham is a GP partner, trainer and PCN director in Hertfordshire

Rate this article  (2.8 average user rating)

Click to rate

  • 1 star out of 5
  • 2 stars out of 5
  • 3 stars out of 5
  • 4 stars out of 5
  • 5 stars out of 5

0 out of 5 stars

Readers' comments (9)

  • Noble sentiments, and a teeny step in the right decision but do not fool yourself that it is enough.

    I am pretty familiar with the "flow state" which can be glimpsed through regular meditation practise but I personally found that despite being "in the moment", in primary care the excessive workload (more than a moments-worth) remains and might make you feel better but still lacking in the insight that you are still likely to be cutting corners.Flow states come from quality performance, not blinding oneself to the existential reality of the situation.

    The writer mentions the example of being asked to sign a script when dictating.Ask yourself-honestly- does this technique mean you are just composed enough to not bark at the receptionist holding the script, or are you really going to reach the flow state of effortless but pristine performance and see whats on the script, check that the right monitoring is done and no other risky meds are being used by this patient before signing it?

    A proper flow state will not exist under the current workload and time constraints.Do not confuse psychological coping with a flow state.

    Unsuitable or offensive? Report this comment

  • Pouring cold stale vomit over a passing appraiser or CQC inspector would definitely be therapeutic.

    Unsuitable or offensive? Report this comment

  • This kind of thing might help a little but doesn't address the fact - doesn't even mention the fact - that we are all doing far more work than we should be. Saying "GPs need to embrace new ways of managing our stress" feels quite a lot like a patronising diversion from this cold truth. I wonder if the author's rugby-playing colleague ever had to play a game while so under-resourced that he was forced to fill in for two rugby players at the same time during the same match, in boots that were no longer fit for use on the field, with the threat of a manslaughter conviction if he fails to score just once? Because those are the conditions that we are working under.

    Unsuitable or offensive? Report this comment

  • Definitely useful to be aware of which situations make us feel stress and which situations we might underperform (not always the same). The external pressures do not change but the resilience to them will.

    Unsuitable or offensive? Report this comment

  • Whilst this approach might be useful it is the system that is broken and causing our stress/burnout, not some inherent weakness with doctors.

    The answer is not to concetrate just on making us more resilient, but to fix the broken healthcare system.

    Unsuitable or offensive? Report this comment

  • It helps but transfusion without tying off the bleeding artery is ultimately futile.
    There is just too much work and over regulation and far too much risks.

    Unsuitable or offensive? Report this comment

  • Tom Gillham

    Appreciate the above comments. No, its not a magic bullet but the piece if more a reflection on a new tool I discovered which helped combat he inherent stress of our work.

    Unsuitable or offensive? Report this comment

  • Cobblers

    Sorry Tom there is nothing 'inherently' stressful in work as a GP.

    It varies according to the zeitgeist. In the 80s I found OOH stressful, workload was easy. In the 90s it was burgeoning management roles in the Co-op and Fundholding, the noughties brought increasing workload at the practice and the new contrick, more of the same in the teens.

    The workload is now beyond parody. The overburden (GMC, CQC, Daily (Hate) Mail to name a few) is killing practice.

    You need a plan and RLE (Retire, Locum, Emigrate) has long been the go to. Psychology can help but only to unclutter the mind and find your way forward.

    Unsuitable or offensive? Report this comment

  • The results of my small study into GP stress reduction were 100% successful. Unfortunately the number studied was one and it was myself, I just left four years ago and changed to a non-medical internet business earning more, having lunch and coffee breaks, it's 30hrs a week and nobody tells me I am earning too much for an easy job. I recommend it.

    Unsuitable or offensive? Report this comment

Have your say