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By david haslam

RCGP chair Professor David Haslam shares the secrets of his success after nearly 30 years in general practice in his new ‘top tips' series

1 Introduce yourself – don't assume everyone in the team will know who you are

2 Make friends with the practice manager; this is one of the keys to settling in

3 Stay friends with the practice manager; this is the key to thriving

4 Don't worry about asking questions, whether about clinical, organisational, paperwork or anything else

5 When sitting in with partners, choose some particular attribute to study; how they start or end the consultation is a good place to start – or end

6 Try to find out what everyone in the practice does – it doesn't take long, is a really personal touch, and will pay immense dividends

7 Many practices have a locum pack; reading this will give you a quick and easy guide to how the practice functions

8 If you've got your own consulting room – and I hope and expect that you have – do personalise it; posters, prints, pictures, photos, and your own selection of books will make you feel much more at home

9 Attending business meetings will give you much more idea of how the practice really functions

10 Taking in a cake for the practice team on your birthday always goes down well

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