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GPs told they have to switch IT system complain of CCG ‘coercion’

GP practices fear they could lose out on funding if they do not switch their clinical IT system, in a move GP leaders billed as CCG 'coercion'.

Practices in South Buckinghamshire were told that as part of the new PC Development Scheme (PCDS), they will have to change practice clinical software to EMIS Web.

Local GP leaders, which are negotiating on behalf of practices, said this comes despite CCGs in the region having advised practices to choose the best system to suit their needs in the past.

Minutes from the Buckinghamshire LMC meeting last month show that a number of non-EMIS practices are resisting the move to EMIS Web, arguing that there was no clinical justification for the move and that the requirement is ‘without solid foundation’.

The newsletter says that ‘the CCG seems prepared to reward practices with an enhanced payment of 19% of their actual QOF achievement even if they do not maintain the levels of care delivered by non-EMIS practices, but it is not prepared to reward practices for good performance if they do not have [the Buckinghamshire CCGs'] preferred clinical system’.

Attendees at the LMC meeting also raised the issue of practices already delivering good care being disrupted if they are forced to switch and also expressed concern over the uncertainty of the workload change and possible inadequacy of the funding increase.

Other practices in South Bucks have expressed some concern to Pulse about what will happen when new systems are released if all practices are corralled into EMIS Web. Concerns have also been raised about the issue of cyber security if all practices are on the same system, particularly in the wake of the recent cyber attack.

Dr Paul Roblin, chief executive of Berkshire, Buckinghamshire and Oxfordshire LMCs (BBOLMC) said that the LMC, CCG and two practices that are resisting the move had had a meeting.

A compromise had been mooted but Dr Roblin is not happy with the wording of the compromise document as the move to EMIS still does not appear to be optional. He told Pulse that the move ‘feels like coercion’.

He said: ‘It is a form of coercion if you say "unless you change then the financial flows will not be made available to your practice". And this goes against the mantra of central Government which is free choice.'

Dr Roblin also pointed out that several years ago CCGs promoted system choice at their own IT workshops, advising practices to ‘analyse the IT systems, depending on their needs and then to make a choice’.

He added that it was mainly practices in South Bucks that were affected by the decision as most of them in North Bucks were already using the EMIS Web system.

A spokesperson for EMIS said that 55% of practices in the UK use the system. She added that 51 CCGs are 100% EMIS Web while 112 CCGs are more than 50% EMIS Web.

‘In the Buckinghamshire area alone, 86% of practices that achieved over 95% in their overall QOF Scores are users of EMIS Web (119 out of 138),’ said the spokesperson.

Pulse has asked the two CCGs, NHS Chiltern CCG and NHS Aylesbury Vale, for comment.

 

Readers' comments (11)

  • Great system though, better than Vision that is 'preferred' up here.

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  • Dear All,
    Can Pulse please remove the Vipidia advert, I would never use teh stuff and its really annoyng the way it auto expands across the reply i am trying to type.
    Paul C

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  • Dear All,
    The practice decides what (GPSoC) system to use. Fullstop. If the CCG wants them to use one system as a preferential system then they have to incentivise the practice to want to do it. Incentives would have to be immediate, short and long term.
    Regards
    Paul C

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  • I too am irritated by intrusive ads on pulse

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  • Interestingly, we are being incentivised to move away from Emis!

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  • This is really aggressive marketing by the clinical systems businesses.
    They could easily open up their database to allow inter-operability between systems - they choose not to (despite pressure from DOH) because then they lose their reason for strong-arming CCGs into switching onto one system.
    Real-time read-write inter-operability between Vision and Emis is already up and running in a number of areas - eg Richmond - and has been working well for 18 months. You just won't hear Emis talking about it.

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  • @ScottishGP | GP Partner/Principal17 Jul 2017 7:41pm
    Absolutely right. When we wanted to move from Vision to Emis PCT/CCG objected. It emerged that local health authorities (by whatever name) decide not on performance of provider or wishes of GPs but on finances.
    This article has opened a big can of worms.

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  • systm one being used at present, happy with this.
    no need to force a changed.
    different practices are happy with different systems. we are all different and our diversity should be celebrated.
    we can be interoperable however needs support.

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  • The GP IT market is an unsustainable closed shop, with anti competitive practice by the main two suppliers who should be exposed by the excellent Pulse journalists

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  • Intrusive ads - install Ad-Blocker ( PC/windows/IOS)

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