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Practices allowed to invite LMC observers to CQC inspections

Exclusive GPs concerned about their impending CQC inspection can have a representative from their LMC present, in order to ‘ensure the appropriate conduct of visits’ and give advice on future appeals, the CQC has said.

Kent LMC have already advised their member practices that they should notify the office if they wish a representative to attend as ‘observers’, but GPC leaders have warned that LMCs are unlikely to be able to attend all inspections.

Dr Robert Morley, GPC lead on contracts and regulations, told Pulse it would be perfectly reasonable request but was ‘symptomatic’ of practices’ ‘complete lack of faith’ in the CQC and its processes.

Dr Morley told Pulse: ‘It could certainly be helpful both to ensure appropriate conduct of visits, assist and advise the process, and prevent subsequent need for dispute and appeals.

‘I think though that, as you say, it would place a huge burden on many LMCs who are unlikely to have the capacity to attend all inspections.’

‘The fact that so many practices feel they need this is symptomatic of the complete lack of faith and trust they have in CQC and its processes.’

A spokesperson for the CQC told Pulse: ‘The CQC is indeed happy for GPs to request for a LMC representative to be present during their CQC inspection.’

 

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Readers' comments (3)

  • Vinci Ho

    I am interested in the legal role of the LMC observer should a legal challenge arises as far as a practice against CQC's verdict or decision is concerned. Presumably he or she is an independent professional witness or will his/her statement carry the weakness of unconscious bias.
    In any case , this is a new role for LMC and yes, we need capacity as well as expertise training on LMC....

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  • As if that's going to worry CQC. As Vinci said, unless the "observer" is given a power to counteract the CQC it will be useless.

    Imagin having NATO observers without any form of backing from NATO to react. They'll just be laughed at.....

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  • Bob Hodges

    To be honest, it sounds like a hoot.

    An ultra-passive aggressive LMC observer silently standing at the shoulder of the lay CQC inspector clutching clip board to chest, ostentatiously appearing to write down certain things.

    Could be useful.......

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