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At the heart of general practice since 1960

Surviving the CQC’s new inspections (1 CPD hour)

Dr Robert Morley explains how changes to the current regime will affect  your practice and how you can prepare for a visit from the inspectors.

FULL CPD MODULE

This module offers advice on the new CQC regime, covering:

  • New questions the CQC inspectors will ask about your practice
  • What evidence to collect 
  • How to ensure your feedback is varied enough
  • What to discuss during a strategy meeting before your inspection

After reading these articles you will be asked to record your learning points and some action points to earn a suggested 1 CPD credit. Below are some suggested questions to reflect on as you work through the module:

  • Have you checked carefully through your online CQC registration details to ensure they are accurate?
  • Do all relevant staff know how and where to access all necessary evidence? Are these documents in-date, and do staff understand the issues these documents might raise?
  • Are all staff members aware of what to expect from the CQC visit? Have key personnel read the relevant documents on the CQC website?
  • Are you and your administration staff aware of the ‘five key questions’ and ‘six patient groups’ which will be on the CQC’s agenda?
  • Do you have plenty of feedback from patients? Can you demonstrate that you have acted on this feedback? If not, can you rectify this problem at short notice?
  • Consider whether you need a strategy meeting – well before the CQC ‘two week warning’ - to iron out all the above.

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