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Covid-19 Primary Care Resources

Early intervention for children, young people and families struggling to cope with the impact of coronavirus

The See Hear and Respond Service: A government funded initiative to support vulnerable families

This information is sourced from Barnado’s:

The See, Hear, Respond Partnership has been funded by the Department for Education specifically to help children and young people in England who are experiencing harm and increased adversity during coronavirus, by providing support to those who are not being seen by schools or other key agencies

Its aim is to provide early intervention before these children reach the threshold for statutory intervention

  • There is no minimum threshold for referral
  • The service will support children from pre-birth up to 18 years of age and those with special educational needs under the age of 25.
  • See, Hear, Respond will contact every referral made so no child gets missed.  They will then find a partner best placed to support the most isolated and at risk children in your area

Support is delivered in one or more of four ways:

The service especially want to invite referrals for families who are most isolated from support due to Covid-19, including:

  • Under 5s with a specific focus on under 2s
  • Those with Special Educational Needs and Disabilities and where there are concerns about their welfare e.g. online safety
  • Children who may be at increased risk of abuse, neglect and exploitation inside or outside of the home
  • Black, Asian, Minority Ethnic and Refugee children who experience barriers to accessing services
  • Young carers

See, Hear, Respond does not replace your usual referral process for children who meet a statutory threshold for significant harm: such referrals must be made using your usual safeguarding procedures

Call between 9am-9pm Monday-Friday, and 10am-6pm at weekends, or submit the professional referral form.


Barnardo’s See, Hear, Respond

Published: 15/07/2020